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20 2 years manufacturer's warranty

Term 1 : Purpose and duration

Tripy manufacturer's warranty protects the user against non-

conformities or malfunctioning detected on the product within 2

years from its purchase. As soon as the buyer notices a product non-

conformity or malfunction, he should inform his reseller without

delay.

Term 2 : Scope of application

Tripy manufacturer's warranty is applicable in Europe and covers all

Tripy products excluding the following accessories: external lighting,

12V cables, external knob, batteries.

Term 3 : Registration and application

The warranty becomes effective from the date of purchase. Upon

warranty claim, it is the buyer's responsibility to prove the date of

purchase by means of an invoice or ticket showing the reseller's name, the date of purchase and device serial number.

Without evident proof of purchase, a warranty claim cannot be handled.

Term 4 : Conditions

Tripy manufaturer's warranty covers parts and work to conduct the repair. Shipping of the defective product to the point

of sale, as well as its recovery from that same point are the responsibility of the buyer. Shipping costs from the reseller

to Tripy S.A. Belgium are covered by the reseller. Eventual transfer of this cost to the buyer is the reseller's

responsibility. Shipping costs from Tripy S.A. to the reseller are covered by Tripy S.A.

The warranty is applicable if the products are used according to the user guide. Tripy manufacturer's warranty is not

applciable in the following circumstances:

- Products having been opened, tempered and/or having been repaired outside of a manufacturer's authorised shop.

- Products showing obvious signs of shocks or resulting from other abnormal deteriorations such as: bad storage, bad

maintenance, or extended exposure to external agents such as oxydants or aggressive substances.

- Products damaged by a bad usage or bad installation (RAM Mount accessories are exclusively recommended by

Tripy).See prices list.

- Products showing abnormal keyboard wear.

- Products with a broken connector pin.

- Products showing a casing failure or watertightness failure following the usage of inappropriate screws.

- Products with broken LCD display.

NOTE: For a failure happening within 14 days following the purchase, the product may be exchanged

against a new product. It is the reseller's responsibility to return the defective product to Tripy S.A. at his

cost in its original packaging including all accessories and a copy of the sales invoice. Only under these

conditions, will the product be exchanged by Tripy S.A.

Term 5 : Return procedure

The return of a defective product takes place through the intermediary of the reseller. For the areas without reseller, a

return request shall be asked for by e-mail to [email protected]. The Tripy reseller fills in a document called «

INTERVENTION ORDER» summarising the buyers'details as well as a short description of the defect (compulsory) and

the circumstances when it appeared. The intervention order may be downloaded from the website www.tripy.eu.

The warranty claim is only valid if the product's proof of purchase is joined to the intervention order. The defective

product shall preferably be returned in its original packaging or alternatively in another packaging ensuring proper

similar product protection.

21 1 year crash warranty

Term 1 : Purpose and duration

The anti-crash warranty offers to replace at a flat cost a RoadMaster that would have been destroyed in a fall or an

accident. This warranty is applicable for one year following the purchase.

Term 2 : Scope of application

The anti-crash warranty is applicable throughout Europe. It only covers the RoadMaster.

Term 3 : Registration and application

Same as Manufacturer's warranty.

Term 4 : Conditions

Same as Manufacturer's warranty.

Special conditions for the crash warranty:

- Only applicable to the first owner (registered)

- Product damaged upon a fall or accident (product to be returned to us)

- Accompany the product with a Service return form and a copy of the proof of purchase with reseller's stamp

Term 5 : Return procedure

Same as Manufacturer's warranty.

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